Frequently Asked Questions

Yes. World Cup News operates under a Curacao eGaming licence (licence number 1234/JOT). The site is required to adhere to strict fairness, anti‑money‑laundering and player‑protection rules enforced by the regulator.

World Cup News accepts Visa and Mastercard credit and debit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum amount. Withdrawals to e‑wallets are usually processed within 24 hours, while card withdrawals take 3‑5 business days.

All World Cup markets are settled on the official 90‑minute result plus stoppage time, unless the market explicitly states ‘including extra time’. If a match goes to extra time or a penalty shoot‑out, only markets labelled ‘including extra time’ or ‘to lift the trophy’ are adjusted; all other 90‑minute markets are settled on the score at the end of regular time.

The welcome bonus is a 100 % match up to $200 on your first deposit. It carries a 35× wagering requirement on the bonus amount only, which must be cleared within 30 days of activation. Contributions vary by game type – slots count 100 % while table games count 10 %.

Yes. Under the ‘Responsible Gambling’ section you can set daily, weekly or monthly deposit caps, loss limits and wagering caps. You can also self‑exclude for a temporary period or permanently, and request a cooling‑off period that blocks login across all devices.

Customer support is available 24/7 via live chat on the site and by email at [email protected]. For unresolved disputes you can request a formal review, and if still unsatisfied you may escalate to the licensing authority (Curacao eGaming) with the reference number provided.